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Can you produce with my own design?
Yes, OEM service is availble. Can custom with your own design and own brand.
What is the MOQ?
1 sets is also acceptable.
What is the payment method?
We usually accept TT payment(30% deposit, the balance before shipping or against BL copy), L/C at sight
What can we do if meet with problem for installation?
EKR seat covers are designed with simple installation, you can contact us if meet problem when installing and we can also send the video of installation as reference.
What can we do if there's claims for quality?
Our products are all treated with very strict quality control from material
to producing. We will also have the final quality inspectation before
shipping. If meet with quality problems, please kindly take pictures or
videos for checking, we will discuss with our technical department and
solve the problem or send new pieces for replacement ASAP .
How to control the quality ?
We have the complete production operation procedure and strict quality control procedure from the incoming material quality control, in processing quality control and final quality control.
How to solve the problems after sales?
We will offer an excellent after-sales service, after clearing the problem and we will take all responsibility for your loss. Summarize and evaluate the customer complaint handling process, learn from experience and lessons, put forward improvement measures, constantly improve the business arrangement and business operation process, improve customer service quality and level, and reduce the complaint rate.
Are you a factory company?
Yes. We own a factory where we make raw materials and producing qualified products. We also have professional sales team for international business.